d.forum - Think. Do. Share.
Harish Lade
CIO, AsianPaints
I have my mojo back. I have rediscovered my creative confidence at the d.forum and that it is okay to fail along the journey to creating break-through solutions.
Q:
What is the most important thing you have learned from your d.forum experience?
A:
I have rediscovered my creative confidence at the d.forum and that it is okay to fail along the journey to creating break through solutions. The environment, the diversity and the facilitation have had a tremendous impact both for me and for the other members of Asian Paints team who participated in the sessions. This workshop and the methodology has connected me back to those roots—it has rekindled that passion to create.
Our journey with the d.forum is a story about transforming a brick and mortar coatings organization in an emerging economy that is transforming into a global décor products and services organization helping its customers create beautiful homes and using design-thinking to make it happen.
Q:
How are you bringing design thinking to your organization?
A:
After experiencing the power of DT as a methodology, I was convinced that the IT function will have to adopt this methodology to help address the business challenges being posed. As I started getting more exposure to DT, and more so after the first boot camp session in Nov, I realized that restricting DT within only IT function would severely limit the potential of such a powerful methodology within AP. The potential to use DT to help drive the Innovation and Customer Centricity areas at AsianPaints was quite obvious to me. So the way forward is to apply the methodology in diverse problem areas, share the results, talk about the successes, and take the practice forward.
Design-thinking re-energizes you at a new level. Management and staff are co-creating in that mode and actively co-creating the future of the organization.
Q:
What have been your AHAs! Ta Dahs! Lessons Learned and Best Practices/ Wins you’d like to share?
A:
Biggest AHA moment is that the best way to learn the DT methodology is to practice it. I wanted to know about all the tools, techniques and skills and be perfect with those before I would volunteer to take up an assignment. However, being in the moment and going with the flow is the best way to get over the initial fears, doubts and dilemmas.